Privacy Policy

1. Introduction

This Privacy Statement applies to Cactus Software (Cactus) services and products, and governs data collection and usage. By using the Cactus website, you consent to the data practices of this Privacy Statement.

 

2. Information we collect

Cactus collects information in order to operate effectively and to help us provide you with the best products, services, and experiences possible. When you use our site and services, subscribe to our e-newsletter, respond to a survey, or fill out a form, we typically collect personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. In addition, Cactus may collect anonymous demographic information, which is not unique to you, such as your preferences. There is also information about your computer hardware and software that is automatically collected by Cactus; this may include your IP address, browser type, navigation pattern, cookies, domain names, access times, and referring website addresses.

 

3. How we use your personal information

Cactus collects and uses your personal information to operate the Cactus website and to deliver the services you have requested. Cactus may also use your personally identifiable information to inform you of other products or services available from Cactus and its third party partners. Your personal information will not be sold, rented, traded, or leased without permission.

Cactus keeps track of the web sites and pages our customers visit within Cactus in order to determine which services are most popular. This data may be used to deliver customized content and advertising within Cactus to customers whose behavior indicates that they are interested in a particular subject area.

Cactus web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cactus or the site; (b) protect and defend the rights or property of Cactus; and, (c) act under exigent circumstances to protect the personal safety of users of Cactus or the public.

 

4. What are cookies and what does Cactus do with them?

A “cookie” is a small text file placed on your hard disk by a web server, which then helps us identify returning users. Cookies store information about your interactions with our website and help us remember your preferences and maximize performance of our services. Cookies also help us detect and resolve website problems and gather statistical information about how consumers use our website and services so that we may make ongoing improvements.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

 

5. Security of your personal information

Cactus is committed to protecting the security of your personal information. We use a combination of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. Personal information is stored on computer systems with limited access in controlled facilities, and transmission of highly confidential information over the Internet is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

6. Data retention

Cactus may retain your personal information for various reasons—including complying with our legal obligations, resolving disputes, and enforcing our agreements—for as long as necessary to provider services.

 

7. Your responsibility

If you were provided with a user ID and password to access our systems, you are responsible for the security of those credentials. Please make sure you keep them in a safe place and do not share them with others.

 

8. Changes to Cactus’ privacy statement

Cactus may occasionally update this Privacy Statement to reflect company and customer feedback and changes in our services. If our information practices change, we will post the policy changes on this page to notify you and will provide you with the ability to opt out of any new uses of your information. The date of the newest version is posted below.

 

9. Contact information

Cactus welcomes your comments. If you have any questions or concerns about this Privacy Statement, please contact us at Support@CactusSoftware.com with the subject of “Privacy Statement” or by telephone at 1-800-776-2305 or by mail directed to:

 

Cactus Software

4900 College Blvd.

Overland Park, KS 66211

 

Privacy Statement Updated November 11, 2015