About Us

Who We Are

A division of symplr, Cactus Software specializes in the development and support of credentialing and provider management software for hospitals, managed care organizations, CVOs, and physician groups.

Our Past

In 1985, the first version of Cactus Medical Staff was introduced to hospitals in New Jersey. As we grew, a Managed Care version of our software was released in 1993, followed shortly thereafter by Cactus Multi-Entity, which could accommodate any combination of hospital, managed care, surgical centers and credentialing entities. Since that time, further innovative products have been introduced throughout the credentialing and provider management workflow to enhance our clients’ experience.

Our Present

In April 2016, we merged with symplr, a leader in healthcare credentialing and compliance solutions. Now, with more than 4,000 combined client locations, Cactus Software and symplr form the largest vendor of credentialing and provider management software.

Our success is attributed to many factors, including products of the highest quality, industry-leading support, and experience derived from the successful implementation and on-going maintenance of several of the nation’s largest hospitals and health plans.

Our Future

We step into the future with a lot of change ahead of us! Side-by-side with our clients and through our collaborative relationships. Through our collaborative relationships, we continually enhance products to provide value and increased efficiencies for credentialing professionals and organizations. Ensuring their success drives us forward.

What We Stand For

OUR MISSION

To provide our clients with leading-edge credentialing software and unrivaled quality of service that will enable them to continuously exceed their work expectations.

Our Core Values

Cactus Software conducts business based on the following core values that define the character of our company:

CLIENT FOCUS

Our clients’ needs drive our business. We continuously seek to offer solutions that create value, increase efficiencies and promote working relationships.

CREATIVITY

We invest heavily in research and software development to offer our clients the best solution every time.

SERVICE

We constantly strive to enhance all aspects of our credentialing products and services, ensuring that our solutions enable clients to adapt and succeed in an ever-evolving healthcare market.

INTEGRITY

We foster client trust by our actions, encouraging transparent, honest interaction. We measure ourselves against the highest standards and can be relied upon to deliver on every agreement.

PEOPLE

We are committed to attracting and retaining the best people by encouraging continuous learning, respect for the individual and teamwork. We value work/life balance and recognize achievement.

Cactus Software conducts business based on the following core values that define the character of our company:

CLIENT FOCUS

Our clients’ needs drive our business. We continuously seek to offer solutions that create value, increase efficiencies and promote working relationships.

CREATIVITY

We invest heavily in research and software development to offer our clients the best solution every time.

SERVICE

We constantly strive to enhance all aspects of our credentialing products and services, ensuring that our solutions enable clients to adapt and succeed in an ever-evolving healthcare market.

INTEGRITY

We foster client trust by our actions, encouraging transparent, honest interaction. We measure ourselves against the highest standards and can be relied upon to deliver on every agreement.

PEOPLE

We are committed to attracting and retaining the best people by encouraging continuous learning, respect for the individual and teamwork. We value work/life balance and recognize achievement.

As much as we love telling you what sets Cactus Software apart, we’re even more excited to show you.